Pre-Sales Frequently Asked Questions
GPSintegrated.com offer web-based GPS tracking services.
Currently the services are available in india but we are ready to partner with companies internationally to offer the services in their country.
In India we are offering:
- Tracking unit with Airtel SIM card : This is completely integrated ready to use tracking unit that works out-of-box when it is delivered to your door step. You can open your ordered parcel, switch on the unit and Tracking starts instantly anywhere in India where Airtel Cellular service is available. for more details on tracking unit click here
- Web-based account for online status, reports and maps : We provide web base username/password account where you can login anytime to check present status of your Tracking unit, view daily/monthly reports and view your route on maps and satellite imagery of Google. for more details of web based account click here
For more details contact sales@bioenabletech.com
How do I place order ?
Contact sales@bioenabletech.com with your interest in the package along with detailed contact information and any question you may have. You will receive a Performa Invoice and answer to all your questions. You can confirm the Performa Invoice by replying the email. Performa Invoice will mention the delivery time which is normally less then 15 days.
How do I make payment for my order ?
We accept DD (Demand Draft) on delivery. Payment in advance in our ICICI bank account or by paypal.com is also acceptable. You can pay in advance or give DD to the courier person who deliver the parcel to you.
Do I need to buy SIM card from Airtel ?
No, Airtel SIM card will come packaged with the unit and you are not required to buy it. The Airtel SIM card is locked with the Tracking unit and cannot be used for any other purpose except for tracking with the original Tracking unit.
Can I buy my own SIM card from Airtel for use with Tracking unit ?
No, you can only use SIM card offered by us. No other SIM card will work with our Tracking unit.
Will I be charged for roaming and get different bills every month ?
No, Our monthly/quaterly charges are fixed and same everywhere in India. You are required to pay for one quater in advance and there are notextra cost above your monthly fixed charges.
Is this service available anywhere in India ?
Our Tracking unit will work only with Airtel networks in India, If airtel network is not there then it will not work even if some other network is available. Yes, you can buy this product anywhere in India.
Will GPS tracking work anywhere ?
GPS signals can be received only out doors. i.e. when you are on road, in car etc. GPS signals cannot be received inside the home/buildings though they may be received near windows etc. Hence even though the Tracking unit is working all the time, it can send GPS signals only when you are outdoors. If you go inside a building or house where GPS signals are not available, it will continue to report the last location detected. Also at some places Airtel GPRS signals may not be available, in this condition the device will record the GPS data and report back to the server when Airtel GPRS signals are available again.
How does Tracking unit work ?
Tracking unit will capture GPS signals from GPS satellites and send them to our website www.gpsintegrated.com by using GPRS connection from Airtel network. This will be done continuously till the Tracking unit is ON. This data is recorded by gpsintegrated.com and displayed in dashboard, reports and maps for your tracking. There are several situation in which it may not send data to the server like if GPS signals are not available, if Airtel GPRS connection is not available, if unit is power off, if unit is faulty.
Please remember that GPS and GPRS are two different technologies. GPS help calculate location on the earth, whereas GPRS help send this information to the server. Live Tracking is possible only by combination of GPS and GPRS. GPS is available free of cost anywhere on the earth, whereas GPRS is available from Cellular Network operators like Airtel at monthly usage charges. GPS signals cannot be received inside home or building, whereas GPRS signals normally work inside the home/building also. our Tracking unit is one of the worlds most compact and handy unit with inbuilt rechargable battery.
Do I need to make any payment for licensing GPS, GPRS services ?
No, all licensing is managed by GPSintegrated.com and you are only required to use our service. YOu are not required to pay any third party or take any permissions from government departments.
Is GPRS available everywhere in India ?
As per Airtel its GPRS signals are available at all places where they have network. Airtel operate GSM cellular network is all circles in India and GPRS is advanced features of GSM cellular network and as per Airtel it is available at all places. GPSintegrated.com has not tested availability of GPRS availability at all location and doenot take any responsibility for the same. Customers are requested to call Airtel and verify if their GPRS networks are active in their region.
Do I need to do any settings in my Tracking unit and install it ?
No, Tracking unit come pre-configured with all settings, SIM card and integrated battery. You need to just power it on like a mobile phone and it starts working. Our Tracking unit can be used inside the car, or can be carried in pocket. It can be charged using chargers provided for mains (in home) and car. We have made it very simple to use the Tracking unit. Anyone who has used mobilephone before will find it very easy and even more easy to use compared to mobilephone. If you intend to use the tracking unit for security of your car, then you need to install it at some hidden place where GPS+GPRS signals can be received but noone can easily detect that your car has inbuilt GPS Tracking system. Our unit is very compact and can be installed by most car mechanics. Our unit only needs power supply from car to work. You should test the performance of the unit before eplanning any installation.
Can I receive SMS or talk using Tracking unit ?
No, SMS and voice calls have been disabled and cannot be used. ALso tracking unit doenot have any LCD display or Keypad. It has just one SOS key for emmergency alerts.
When do I get my username & password ?
After your order, you receive username and password along with the parcel for the Tracking unit. Your account is already active and if you power on your unit and keep it near window/outdoor. You should be immediately able to see its status as active in your account.
Do you offer Maps for all cities ?
GPSintegrated service is based on free Google maps and Google Earth. Google maps and Google Earth are available for all cities in India. To view your Tracking unit in Google earth, your have to install latest version of Google Earth software from http://earth.google.com and click on the link available in your web account. Save this link and open it in Google Earth. Later you can see your vehicle moving live in Google earth if you are connected to the internet. You can view your vehicle from any PC where Google Earth is installed for best performance on maps. In case you are at place where google earth is not installed, then you can see your vehicle in web base Google maps provided by us free of cost.
Can I mark my home, office, customer locations on the maps ?
Google Earth provide several tools to mark your placemarks and our system will work with the same. Our system just displays its data on Google earth while supporting all its features. Hence, you can use several useful features of google earth to enhance your experience. For this please visit http://earth.google.com or see Google Earth help. We provide additional facility where if you make your own placemarks in google earth and save them in google kml format, you can upload it on our website and also see them on web based Google Maps in additiona to desktop based Google Earth.
What are the applications we can use GPSintegrated.com ?
GPS Tracking system is internationally used for several applications. We have provided some popular examples.
- Car Tracking: If you use Tracking unit in your car, it will act as a security system which will allow you to locate your car in case of theft. Else it will allow you to track daily/monthly route of your car, to esnure that its not misused. You can also keep check on your driver and family members who use your car. It is very good way to keep track of places your children visit. Some people rent their car and hence can keep track of its location and usage.
- Fleet Management: Corporates can keep track of their fleet of vehicle used by employees and goods transport. It will allow you to avoid misuse of vehicles. It will also allow you to better schdule and manage your vehicles and save fuel cost. You can save upto 10% fuel and time of your vehicles if you deploy Fleet Management system like ours. 10% savings means you can do work of 11 vehicles with 10 vehicles only.
- Child/Oldage Tracking: If you are concerned about your children getting lost while outdoors. Just put compact Tracking unit in their pocket/attach it to their belt. Sam can be done in case of Oldage people. Our tracking unit also have one SOS button which one can press in case of emmergency. On pressing this, the unit will send panic signal to the website and also send SMS to your personal number and also give call ring to u. Same can be done for Animal tracking.
For more applications and details click here ...
Created by
zopeuser
Last modified 2007-11-19 15:47
Last modified 2007-11-19 15:47